Contact Us

Please contact us via email for all inquiries for the cottage, gypsy van & camping.

We try our very best to answer all emails as quickly as possible. We will consider all requests – so ask away!

info@chateaumonfreville.com

  • chevron_rightexpand_moreTerms and Conditions
    • Sorry no dogs are allowed.
    • We reserve the right of admission.
    • A booking is made on receipt of a booking form together with a signed copy of ‘Terms & Conditions’ and a deposit payment of half the balance per week (Short term camping nights are to be paid in full). For bookings made within 6 weeks of the start date, full payment is required.
    • The Euro equivalent to be calculated on day of deposit.
    • The balance is to be paid 6 weeks before commencement of hire.
    • Cancellation & RefundsRefund Policy:
      • 30 days notice or longer – 90% refunded
      • 15 – 29 days notice – 50% refunded
      • 14 days or less notice – No refund
      • Pandemics – should travel restrictions & boarder be closed due to a pandemic, then a refund or credit note will be applied.

      We suggest you take out insurance to cover this eventuality.

    • Arrivals: 4pm. Should you arrive beforehand, please let us know.
    • Departures: Please vacate by 11am.
    • Leader of party agrees the rules of the swimming pool. We cannot take responsibility for others.
    • We cannot accept responsibility for your possessions or personal injury whilst staying at Camp Monfreville.
    • Camp fires are at your own risk. Please take great care. Safety must be adhered to at all times.
    • We love sing songs and welcome unplugged musical instruments. Please quieten down by 10pm in respect to other campers and guests.
    • Payment Methods :
      • Sterling Bank Transfer to NatWest.UK
      • Euro Bank Transfer to Credit Agricole.FR
      • Paypal
      • We DO NOT take credit cards.

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